33,840 Front Desk Manager jobs available on Indeed.com. Worked front desk at a swim center that had high volume of customers. There are certain skills that many front desk managers have in order to accomplish their responsibilities. Retrieve, deliver and track Medical Records from a variety of sources. Checked customers in and out, balanced daily ledger, made deposits, completed night audit paperwork, collected rooms fees. Check guests in to the hotel, fill out registration paper, and take cash or credit card payments. Managed all daily activities, balanced and closed out all daily activities. Responded to special requests with unique needs and followed up with the guest or vendor to ensure satisfaction. Maintain an orderly lobby area and a have a thorough understanding of facilities, front desk operations, and hotel policies. Screened all telephone calls on ten lines, assessing nature of call and routed to correct individual. Supervised housekeeping staff (3), work flow along with front desk agents (3). Generated all reports and vouchers required for the GM's review and approval. Directed the daily activities of the front desk and housekeeping teams. Monitored Front Desk, PBX, and Concierge Staff performance to ensure that employees followed hotel procedures and policy. - Responsibilities included answering telephones, scheduling appointments for the Spa, Pilates Studio & Trainers sessions. Suggested ways to increase revenue and profitability, including managing the incentive program for Front Desk associates. Supervised front desk personnel for quality control of guest relations and hotel standards. Processed all invoices for billing, Accounts Receivable, Inventory Control and Ordering. Hire and train new hires on procedures of guest registration, billing, and in-house procedures for services for guest. Ordered office supplies and technological equipment. Ensured compliance with company policies and procedures and guest satisfaction by integrating services among all departments. Job Responsibilities:Checked the Customers In & OutHandled Reservations by PhoneLight Housekeeping DutiesDelivered Bank DepositsCustomer ServiceAssigned Rooms & Tasks for Housekeeping. Oversee and make phone reservations and room assignments. Ensured quality standards were complied with consistency by the Front Desk staff and PBX operators. Though office managers aren't always the direct supervisor of these individuals, it's crucial that they have strong leadership and people skills. Worked with managers and associates to successfully execute front desk operations. Conducted audits Front Desk Associates and AYS Agents daily to ensure Marriott Standards are met for QA audits. Generated 100% increase in room revenue during Toronto Film Festival. Creative problem solving 3. Supervised front desk clerks, room assignment, and guest account credit limits for 1,053 guest rooms daily. Supervised day-to-day operations, trained and managed approximately 5-6 staff members. Created referrals and obtained authorizations from insurance companies, obtained electronic referrals, and reviewed billing statements with patients. Inspect guest rooms, public and back of house areas and ensure compliance with standards. Collaborated with various departments hotel-wide to enhance levels of communication and guest satisfaction. Recruit, train, supervise and delegate front desk clerks. Maintain overall organization of the reception area. Excusez-nous, nous avons eu du mal à prendre votre requête en compte. No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. Supervised all front desk operations and reservations including cashiering, reservations, and room assignments to maximum occupancy. Directed all activities of guest relations, reservations, accounts receivable, and generated monthly and quarterly room revenue reports. Verified private and commercial insurance companies, as well as called Medicare, and Medicaid to obtain benefit information. Zu den weiteren Aufgaben des Front Office Managers zählen die Führung der Tageskasse sowie die Aktualisierung von Gästedaten, die … Manage and maintain Facebook homepage for the Florist. Computerized Front Office and Reservations systems. La mayor parte de las veces este problema Oversee all other daily operations of a rehabilitation practice. Increased knowledge of associates through extensive training in operations and revenue management. Replaced the night auditor on multiple occasions when night shift was understaffed due to an associate being let go unexpectedly. 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